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Business address

Miles & More GmbH
MAC Main Airport Center
Unterschweinstiege 8
60549 Frankfurt am Main

Contact us by email:
Report compliance violations: Lufthansa Group ombudsman


Corporate Headquarters

Miles & More GmbH, Frankfurt am Main

Frankfurt am Main District Court, HRB 116409


VAT ID number

DE 220765038


Management Board

Gerald Schlögl
Johann-Philipp Bruns


Dispute resolution

Note: The European Commission offers the option of online dispute resolution on an online platform that it operates. You can find this platform at Our email address is We are not obliged to participate in arbitration proceedings. Unfortunately, we cannot offer you the option of participating in any such proceedings either.


Legal notice

Miles & More continuously reviews and updates the information on its websites. Despite this high diligence, it is possible that some information may have changed. Miles & More therefore cannot guarantee or be held liable for the validity, accuracy and/or completeness of the information provided.

The same also applies to all other websites referred to via hyperlinks. Miles & More is not responsible for the content of websites that are linked in this way. Some of the information and offers are provided as an independent service by our partners. Please note that our partners’ terms and conditions apply to these services and offers, and that the provision of links to their websites does not imply any recommendation or guarantee from Miles & More. Miles & More is not responsible for this content. These providers are not vicarious agents of Miles & More. In all other respects, the general terms and conditions apply.

In addition, Miles & More reserves the right to amend or supplement the information provided.

The content and structure of the Miles & More websites are protected by copyright. Any reproduction of information or data, particularly the use of texts, parts of texts or images, requires the prior written consent of Miles & More.


Information regarding trademarks – only valid in Canada

The trademarks for Lufthansa Miles & More and Miles & More Lufthansa are owned by Lufthansa.


Concept, Design & Coding

Alter Schlachthof 7a
D-76131 Karlsruhe